Playbooks
Step by step, one specific job each. Grouped by the problem they solve, with the setup time on every card so you can see the cost before you open it.
43 playbooks5 topics
Hiring & People
Topic overviewAI candidate ranking from resumes
When a posting pulls 80 resumes for one opening, manual screening either takes hours or gets skipped entirely. This playbook ranks every applicant...
AI-generated job descriptions, role by role
Writing a fresh, on-brand job description for every open role across every unit is a drag - so most operators reuse one tired template for everythi...
Auto-replying to applicants in 90 seconds
Speed wins hourly hiring. The applicant who hears back in 90 seconds shows up; the one who waits two days has already taken a job somewhere else. T...
Calendar-AI auto-scheduling for screens
The single biggest leak in hourly hiring isn't sourcing - it's scheduling. Every round of 'does Tuesday at 2 work?' costs you candidates who simply...
Hiring ROI dashboard per location
Hiring spend that looks fine in aggregate often hides one or two locations quietly burning cash on turnover and bad-fit hires. This playbook rolls...
Multi-channel hiring poster campaigns
Posting a role once and hoping costs you reach. This playbook pushes a single open role through Indeed, Facebook, Instagram, and a printed in-store...
Re-engagement campaigns for past applicants
Every past applicant you didn't hire is still in your database - and most operators never look at it again. This playbook texts your dormant applic...
Voice-AI phone interviews for high-volume roles
High-volume hourly hiring dies in the scheduling back-and-forth. Voice AI phone screens remove that bottleneck entirely - candidates call in or get...
Labor & Scheduling
Topic overviewAI-built weekly schedules across every unit
Building a compliant, fair weekly schedule across multiple units by hand eats hours every single week. This playbook turns that into a review-and-o...
Cross-training matrix optimization
Most multi-unit operators carry hidden coverage risk: one person who's the only one certified on a critical task, at a unit, on a shift that matter...
Last-minute callout automation
A 6am callout shouldn't mean a manager manually texting six people one at a time hoping someone answers. This playbook auto-texts qualified backups...
Overtime prevention rules
Overtime usually isn't a surprise - it's a slow drift that nobody catches until the pay period closes. This playbook projects OT risk 3-4 days ahea...
Real-time labor cost % alerts
By the time labor cost percentage shows up on the weekly P&L, the bleed already happened. This playbook sends a Slack or text alert the moment a lo...
Operations
Topic overviewAI chat for booking and reservations
Booking and reservation requests don't stop at 6pm, but most front-desk staff do. This playbook deploys a multi-location-aware chat assistant that...
AI-translated onboarding videos
Subtitling a training video is a literal translation; it's not the same as making it land the way it does for a native speaker. This playbook deliv...
First 90 minutes, same at every unit
A lot of multi-unit consistency problems trace back to one root cause: every location onboards new hires slightly differently. This playbook builds...
Human handoff escalation rules
The moment an AI assistant should say 'let me get someone to help' is exactly the moment most poorly-designed bots keep trying anyway, frustrating...
Manager coaching transcript analysis
Manager 1:1s are where real coaching happens or doesn't - but nobody has time to review hours of conversations for patterns. This playbook records...
Multi-language support automation
Serving a multilingual customer base usually means hiring for language coverage or losing guests who can't get a response in their language. This p...
On-demand SOP search via chat
A crew member who has to dig through a binder - or call a manager - to find out the right fridge temperature will often just guess instead. This pl...
Phone AI for FAQs and routing
A huge share of inbound calls are the same handful of questions - hours, location, prices - that don't need a human to answer, but still tie up the...
Quiz generation from policy docs
Writing quizzes to reinforce policy training is the kind of task that always gets deprioritized - so most operators just don't do it. This playbook...
Role-based microlearning paths
Hour-long classroom training sessions have terrible completion rates in hourly, high-turnover roles. This playbook breaks training into 5-minute da...
Finance & Margins
Topic overviewAI anomaly detection in financials
By the time a margin problem is big enough to notice in a monthly close, it's often been compounding for weeks. This playbook runs anomaly detectio...
Ask your P&L a question in plain English
The question you actually want answered - 'which units had food cost above 32% last month?' - usually requires either a dashboard nobody built or a...
Build dashboards by chatting with your data
Building a new dashboard view used to mean a request to IT or a few hours in a BI tool you barely know how to use. This playbook lets you type 'sho...
Custom Slack/email AI updates per manager
A generic company-wide dashboard gets ignored because nobody's KPIs are exactly the same. This playbook gives every manager their own digest with t...
Daily morning digest, one number + 3 notable changes
Most operators check ten dashboards every morning out of habit, not need. This playbook replaces that ritual with a single daily digest: the one me...
Expiry and spoilage AI alerts
Spoilage write-offs rarely show up as one big number - they're a slow bleed of small losses that only become visible at quarterly inventory. This p...
Multi-unit inventory rebalancing
If unit A has excess of an item heading toward spoilage while unit B is about to run out and reorder the same item, that's a solvable problem most...
Next-quarter revenue forecasting
Forecasting next quarter's revenue by eyeballing last year's numbers and adding a guess for growth leaves real money on the table - or sets a budge...
Predictive ordering by SKU
Ordering by gut feel means you're either overstocked and writing off spoilage, or understocked and 86'ing items on a Friday night. This playbook ge...
Recipe-level cost variance
Supplier prices drift constantly, and most menus never get repriced until margin pain is already obvious. This playbook tracks cost variance at the...
Unit-vs-unit benchmarking
A leaderboard tells you who's winning; it doesn't tell you why. This playbook digs into what your top-quartile units are actually doing differently...
Marketing & Reputation
Topic overviewCrisis review escalation playbook
Not every 1-star review needs the owner's attention, but the ones that do need it fast. This playbook sets clear rules for which reviews auto-escal...
Geo-fenced campaign automation
The most opportunistic local marketing move - running a quick boost ad the moment a nearby competitor closes early or runs out of something - almos...
Local SEO audit + fix loop
Local SEO issues compound silently - a wrong phone number on one listing, a missing category on another - and most operators never audit individual...
Multi-unit ad creative generation
Running the exact same ad creative across every market leaves performance on the table - what reads as friendly in one city can read as generic eve...
Neighborhood event-tied promos
Tying a promo to a local school game or community event works great - when someone remembers to set it up in time. This playbook syncs to local sch...
Review request automation post-visit
Most happy customers never leave a review - not because they wouldn't, but because nobody asked at the right moment. This playbook triggers a revie...
Sentiment analysis across locations
Star ratings tell you something's wrong; they don't tell you what. This playbook runs sentiment analysis on review text across every location weekl...
Unified Yelp + Facebook + TripAdvisor inbox
Google gets the attention, but Yelp, Facebook, and TripAdvisor reviews quietly pile up because nobody logs into four different dashboards every day...
Weather-aware GBP posts per unit
Google Business Profile posts work, but writing three a week for every location is exactly the kind of task that gets skipped under pressure. This...